Wednesday, July 25, 2012

Why I Don't Give Blood

I'm all for donating blood and I appreciate those who do give blood as there may come a day when I’m in need of that blood but as for me I’m not able to give blood.  The reason is simple, it’s psychosomatic.

When I was a sophomore in high school, there was a blood drive and in order to get out of Spanish class I volunteered to donate.  This very nice lady with very long decorated fingernails hooked me up and without being indelicate, I started filling the bag.

My bag was about half way full when the needle clotted and the blood stopped flowing.  The nice lady noticed and told me she was going to tap on the needle to see if she could get the blood to flow again.  She tapped and the clot remained.  So she told me she was going to rotate the needle a bit, a notion that made me nervous but what else was I going to do.  She rotated the needle, and as I remember, the pain was excruciating. 

As she turned away after rotating, the needle one of those long, decorated fingernails caught the needle and pulled it out sideways.  The upshot was it cleared the clot.  The downside was the rest of my donation ended up on the floor.

When we returned to Spanish my friends all had small armbands indicating that donated blood.  I returned with an armband that was twice as big.

Saturday, July 7, 2012

HootSuite's Achille's Heel, part 2

Back in October I posted this article relating to a key flaw I saw in how HootSuite interacted with Facebook.  Since then the issues expressed in that post have only gotten worse so I decided to open another ticket on the matter with HootSuite.  I figured I might as well get my $5.99 a month worth as it seemed I was pushing the envelope on what HootSuite was able to do.

Here is the latest reply from HootSuite support.


Rob F., Jul 06 16:43 (PDT):
Hello Jonathan,
Thank you for your patience as we have looked into this issue.
Between discussing this error with our development team and communicating with our partners at Facebook, we are able to verify that you are experiencing this error precisely because the quantity of postings that you are making is breaking the limit imposed by Facebook.
The error message is generated by Facebook and is adjusted automatically in response to how users are using their API. These limits are created dynamically by Facebook itself and there is no easy way to have them raised as they are correlated to how you are using their software.
According to our research, the limits are generated on a per application level. This means that their algorithms measure posts based on quality (in terms of how many times people like or interact with the posts themselves) versus the quantity of posts with little or no engagement.
Since this limit is issued on a per user and per day basis, the best practice would be to attempt to limit your postings throughout a day to match the amount of interaction that you are receiving.
Please note that because Facebook's API is maintained by Facebook, we cannot pinpoint exactly why you're encountering this error. If you'd like further insight into why it's happening, we strongly encourage you to contact Facebook Help Center regarding specific reasons why this error is occurring for your particular postings.
This ticket will now be marked as solved. If you have additional questions regarding this error message, or about Facebook's API in general, we suggest contacting Facebook themselves regarding this matter.
If you have any additional HootSuite related issues that we can help with please do not hesitate to contact us; we are here to help!
Thanks for using HootSuite!
Rob | HootSuite Help | @HootSuite_Help | HootSuite University - http://ow.ly/7FslL


This again confirms that HootSuite, operating on a Software as a Service platform is aggregating all posts to Facebook through their single API.  As a result the Facebook algorithm they mentioned is viewing posts from the application first, and the user second.  As such I only have partial control over when Facebook won't accept any more posts from HootSuite.  I don't have this problem when I use TweetDeck as Facebook views me as a single user only from TweetDeck.  I have posted as many times as 50 in a single hour without issue using TweetDeck.

Seeing as this issue is with HootSuite only and that their platform probably won't be changed to correct this I find myself shopping for an app I can use on my iOS devices that will allow me to post to both Twitter and Facebook without limits.  On my desktop I use TweetDeck for Chrome and even the old Adobe Air TweetDeck client without issues but TweetDeck has abandoned the iOS platform with no recent iPhone or iPad apps.

A recent development between Twitter and LinkedIn also means if I want posts to go to LinkedIn I need to use an app that will post to all 3 networks.  On my desktop HootSuite and the Adobe Air TweetDeck app can do that but on my iOS devices I'm limited to HootSuite.

It's 2012 - how many more years we do have to wait for a single social media app allows for cross-posting, without limits, helps avoid any disputes between social networks sharing information, and runs with all features on all platforms?

If social media is indeed the future and my next refrigerator will be on Twitter and able to text me when I'm almost out of milk then someone needs to figure this out.

Friday, July 6, 2012

And Another Island Forms...and Then Bites the Dust

Taking a page from Google+ it would appear that LinkedIn has decided to become an island, and not just an island, a forced departure point for all other social media communications. Think of it as an airport with no lounge and only a single flight to a single destination.  You can no longer connect your LinkedIn account to Twitter and have your tweets automatically appear on LinkedIn thus increasing your audience, which I thought was one of the goals of this site. Instead you have to use LinkedIn as your starting board and send any tweets from LinkedIn to Twitter and then of course you have to return to Twitter to manage those conversations.

LinkedIn says this is as a result of some changes Twitter made but I doubt that. So once again another social media player is not playing nice with everyone else in the sandbox. Now my LinkedIn audience if they want to continue to follow me, which I don't know why they would, will need to join the ranks for Twitter or Facebook as those posts will no longer appear there unless I use a software program that allows me to post to all 3 at once. In addition LinkedIn only works with Twitter and not with Facebook and of course not with Google+ as nothing works with them.

More fragmentation, that's what we all need. As I say to my friends on Google+, I hope to see you sometime soon off this desolate island.

Sunday, July 1, 2012

It Shouldn't Be This Difficult

I’ve decided I’m through with paying for HootSuite. While the concept is great and while they have great iOS apps, the lack of functionality is killing me. I post frequently and to multiple accounts and need software that allows me to do that quickly and easily. I find I’m spending too much time trying to get HootSuite to work and not letting it work for me.

As such, I’m back on the market. I’ve posted other things here about why I initially chose HootSuite over TweetDeck but the time has come for me to start again. Here are my issues:
  • In HootSuite, I have large gaps in my streams and lists so whenever I open the desktop program I have to manually refresh each list otherwise I will have several hours worth of gaps where tweets are not appearing.
  • HootSuite also has issues with posting to Facebook. They like to blame Facebook and I don’t really care who is to blame all I know is I can post 100% of the time from TweetDeck to Facebook but with HootSuite after 1 or 2 it stops and fails each time thus wasting my time. 
You may ask why I don’t just go back to TweetDeck, and that’s valid. On my desktop, I have gone back to using TweetDeck as it works 100% of the time. The challenge is TweetDeck does not have very good apps for iOS, which leaves me stuck and the actual desktop app is no longer supported. The new web app is ok but limited.

If such an app exists, that is the best for desktop and the best for iOS then I’d love to check it out. Please let me know what you are using. Here is what I want:
  1. Posts to both Twitter and Facebook reliably without any limiting or throttling that prevents frequent posting.
  2. Allows me to choose my image service, I prefer TwitPic but I want to be able to make that choice and not be forced into one like HootSuite does.
  3. Ability to natively post pictures to my Facebook wall and Twitter via TwitPic at the same time. HootSuite forces you to use their service sand only posts links to Facebook. The last version of TweetDeck for iPhone allows you to use TwitPic but only posts links to Facebook. The previous version was perfect, it would post a picture to Twitter as a link from TwitPic and then post the picture to your Facebook wall, it was perfect but it is no longer support and TwitPic no longer works with it.
  4. Ability to schedule tweets and Facebook posts.
  5. Fast. 
Its 2012 – this shouldn’t be that difficult.

Saturday, June 16, 2012

What the Problem is....

Someone who I would consider a mediocre friend sent this to me.  He knew I would enjoy it from both a technological and political perspective.  I hope you find it humorous and worth the read.  I don't know the origin of this story but I have updated a few parts of it.



A cowboy named Bud was overseeing his herd in a remote mountainous pasture in Montana when suddenly a brand-new BMW advanced toward him out of a cloud of dust.

The driver, a young man in a Brioni suit, Gucci shoes, RayBan sunglasses and YSL tie, leaned out the window and asked the cowboy, "If I tell you exactly how many cows and calves you have in your herd, will you give me a calf?"

Bud looks at the man, who obviously is a yuppie, then looks at his peacefully grazing herd and calmly answers, "Sure, why not?"

The yuppie parks his car, whips out his Dell notebook computer, connects it to his iPhone, and surfs to a NASA page on the Internet, where he calls up a GPS satellite to get an exact fix on his location which he then feeds to another NASA satellite that scans the area in an ultra-high-resolution photo.

The young man then opens the digital photo in Adobe Photoshop and exports it to an image processing facility in Hamburg, Germany.

Within seconds, he receives an email on his iPad that the image has been processed and the data stored. He then accesses an MS-SQL database through an ODBC connected Excel spreadsheet with email on his BlackBerry and, after a few minutes, receives a response.

Finally, he prints out a full-color, 150-page report on his hi-tech, miniaturized HP LaserJet printer, turns to the cowboy and says, "You have exactly 1,586 cows and calves."

"That's right. Well, I guess you can take one of my calves," says Bud.

He watches the young man select one of the animals and looks on with amusement as the young man stuffs it into the trunk of his car.

Then Bud says to the young man, "Hey, if I can tell you exactly what your business is, will you give me back my calf?"

The young man thinks about it for a second and then says, "Okay, why not?"

"You're a Congressman for the U.S. Government", says Bud.

"Wow! That's correct," says the yuppie, "but how did you guess that?"

"No guessing required." answered the cowboy. "You showed up here even though nobody called you; you want to get paid for an answer I already knew, to a question I never asked. You used millions of dollars worth of equipment trying to show me how much smarter than me you are; and you don't know a thing about how working people make a living - or about cows, for that matter. This is a herd of sheep.  Now give me back my dog."

And that folks is what the problem is all about.

Tuesday, June 5, 2012

Transit of Venus

Today the Transit of Venus occurred, an event when Venus passes between the Earth and the Sun and appears as a black dot on the surface of the sun.

The history of the transit and those who first discovered it in the 1700's is fascinating but for me this was a once in a lifetime opportunity to see something way cool for a space geek. What makes this so cool? Simple, it won't happen again until 2117. That means my grandchildren will be playing with my great grandchildren by the time this happens again.

The other cool thing about this is it was easy to see both with the naked eye and with a telescope. I got a telescope for Christmas when I was in elementary school and tonight it came in handy. The hard part was finding a place to view the transit from as we live in an area with a lot of trees.

Fortunately, I was able to abuse my key where I work and gain access to the roof over the pool at our Community Center. From there I setup my telescope and my homemade iPhone mount for the telescope lens and dialed it in.

The pictures I took are available here. Enjoy – as these will have to hold you until 2117.

Friday, June 1, 2012

On this Day in 1997…

It was on June 1, 1997 that I first met my first wife.  It was pouring down rain and when I first saw her, she was wearing a stripped polo shirt with overalls.  Apparently in the late 90’s overalls were all the rage but don’t feel bad, I missed that fad too.  All I knew was that chick was hot.

We met at a Christian youth camp we both worked at that summer.  My job was to hire the summer staff and so that spring I started reviewing applications.  For whatever reason the camp’s application form required applicants to submit a picture with their application, and when I opened Heather’s I fell in love.  Not only was she the perfect applicant but she was also drop dead gorgeous.  I told the staff she was hired and it was their job to help her fall madly in love with me.  For my part it was love at first sight, first site of the picture she had submitted.

For Heather’s part, she had just finished her freshman year of college and was looking to get away from home and a small camp in the middle of nowhere Indiana seemed like the best place to do it.  When she first saw me, the word “geek” flashed through her mind and the words “I’m not leaving my daughter here” flashed through my future mother in laws mind.

My heart a twitter (that meant something different back then) I set my plan in action.  I abused my authority and told folks if they wanted paid they needed to convince Heather what a great guy I was.  I event sent out reconnaissance to learn everything about her and then my master plan hit a snag.  She had a boyfriend.  Now I not only had to convince her I was awesome but that I was better than the guy she was already dating.  Thanks to some wonderful friends, the snow job of the last century began.  After a while I’m sure Heather figured out something was going on but she continued to play along nicely as my minions worked the plan.

Further intelligence revealed the boyfriend was more of a childhood friend.  They had grown up together, their families were close, so they hung out a lot, but they were not a serious couple.  Perfect.  Now it was time to make my move. 

With all the pieces in place, I knew it was time to see if the snow job had worked (and if I should pay the staff).  17 days after we met, I asked her out on a date.  To my surprise, and probably everyone else’s, she said “Yes.”  Mission accomplished.  Now everyone else was off the hook but I had to deliver on whatever truths I’m sure they told her about me.

We got to know each other pretty well that summer before she returned to college.  We both returned to the same camp the following year and on July 18, 1998 I proposed and again to everyone’s surprise she said, “Yes.”  The rest, as they say, is history.

As for that picture I first fell in love with, I stole it from her application file and put it in my wallet, where it still is today.  Ask me to see it sometime.

Sunday, May 27, 2012

Local Paper Charging for Access

Every once in a while I like to tilt at a few windmills.  Sometimes I rant about the futility of Daylight Saving Time, sometimes about how I’m the only person who knows how to drive, and sometimes about politics. 

Today I’d like to surprise you with a new rant.  One that even surprised me.

I live in the thriving metropolis of Lafayette, IN.  To you it may not be much but to me it has been home for over 3 decades.  While not an exciting or sexy place, it is home and it is a solid, stable, great place to live.

While not being a huge town we are big enough to have our own TV station and our own newspaper, the Lafayette Journal and Courier.  The J&C as we call it is owned by Gannett, the same folks that bring you the USA Today.

Over the years, Lafayette has been the test market for several new Gannett products.  For instance, our paper was one of the first to change its form factor to a different, smaller, more compact size that travels and reads better.  I found this to be a great change but one that I wouldn’t take advantage of because I read the paper electronically on any number of my pieces of glass.

Their latest change is my latest obsession.  The J&C website, http://jconline.com used to be free.  Now it is only free for a limited time and then in order to consume any content you have to pay to access the site.  I know some folks who work at the paper and they tell me that Gannett is testing this out for expansion to all of their other newspaper markets by the end of the year. 

The local TV station has seized upon the irony of this and they are now running ads saying their website is “Always Connected, Always Mobile, and Always Free.”  Nice.

According to Wikipedia, “In February 2012, Gannett announced a new policy use of the Internet content provided by its newspapers.  By the end of 2012, non-subscriber access will be limited to between five and fifteen articles per month, varying by newspaper.  The USA Today website will be the only one continuing to allow unrestricted access.  Similar restrictions have previously been implemented by other major publications, including The New York Times and The Wall Street Journal.”

Newspapers are struggling to stay relevant in a world of glass and I fully understand their argument that you aren’t paying for how you get their content (web or paper) but for the content itself.  I get that, the bigger issue though is how long can they stay relevant in a world of free news sites including our local TV station, CNN, and other news outlets that provide full access for free.  Competition from changes in technology is the biggest threat here, and they are not adapting quick enough to survive.

Friday, May 25, 2012

So you don’t like the Law

One of the things that struck me at a recent government hearing I was at is how little people know about how to influence change.  They don’t like what is allowed under the law but they also don’t know how to change the law.

The hearing I attended was for a project for the ministry where I work.  The law allows non-profit organizations, any non-profit organization to receive more favorable interest rates on financing projects through the use of tax-exempt bonds.  Granted this is a complicate process but for numerous reasons many folks were opposed to a religious non-profit group getting this kind of financing.  If I disagreed I’d go after the law however many of these folks chose to go after the organization.

One of the folks who presented against us summed it up well.  She said, “I know this is legal but I’m asking you to do the right thing and not approve the request.”  That is a contradiction in terms.  If it is legal than the right thing for elected and appointed government officials to do is to support and uphold that law, which all but one of the officials did.  Otherwise, you have the right and privilege in our country to get those laws changed.

If you don’t like the speed limits on the interstates do you attack the driver who is driving the speed limit or do you try to get the speed limit changed?  You can go after the driver but that won’t change the law.  Even after the attorney for the city presented this was a legal process approved and supported by the US Supreme Court, many who spoke decided to go after the organization as opposed to the law.

There are many laws on the books that I don’t like or agree with but I’m not going after those who are playing by the rules.  If I wanted to bring about change, I’d lobby those who make the laws to change the laws.  A concept that appears to be lost on many.

Thursday, May 24, 2012

Blessing of Living Here

Today the ministry I work at went before our local government to get approval for tax-exempt bond financing for a project we want to build near Purdue University.

The details of the project are available here but the project itself isn’t the point of this post.  After spending 2.5 hours standing at West Lafayette City Hall and watching the process work it reminded me how fortunate I am to live here.  Regardless of the outcome of the approval vote today I wasn’t worried about being gunned down on the way out of the building.  I wasn’t worried about my family being persecuted for my involvement.  I wasn’t worried that my place of employment would be attacked.  I knew that whatever the outcome everyone would move forward and life would continue without issue.

I think we often times take this for granted.  We get all worked up in a situation and supporting our causes that we don’t realize how fortunate we are to be able to get worked up and passionate about supporting our causes and that we are able to communicate that passion and zeal to others in a public process.

Today was a great example of that process.  Many folks spoke, both for and against our project and no one was booed, no one was harassed, no one was laughed out of the room, even though there were a few opportunities, like the person who addressed the group and wanted to talk about global warming.  Talk about the wrong setting.

In the case today, we were able to get the approval we were seeking.  Agree or disagree with the outcome the discussion was civil and respectful.  Our freedom to express ourselves is precious and we shouldn’t take it for granted, even with those with whom we may not agree.

Saturday, May 19, 2012

IT and Community Support

In March, the community of Henryville, IN was wiped out by an EF 4 tornado.  I was traveling at the time and watching the news from the Pacific Northwest and amazed at the extent of the destruction.  As I’m watching the images of devastation on TV I was also wondering what a geek like me could do to get involved.  Being a geek, I’m thinking about things like cell phone service and internet access and what my life would be like without those things.

When I returned home, I contacted our local emergency management agency, or TEMA – Tippecanoe Emergency Management Agency and asked how I could get involved.  The answer surprised me.  I was thinking my involvement would help those directly impacted by the disaster.  Instead, I was asked to support those helping those directly impacted by the disaster.

During the response at Henryville, the Indiana Department of Homeland Security realized they were lacking in IT support for the responders.  They were unable to provide basic IT services so the first responders could communicate, process paperwork, manage rescue efforts, and provide assistance to those impacted.  As I continued digging I found they were unable to share a network printer so if folks had to print, and they print a lot, they had to take their laptop to a printer with a USB cable and plug in to print, sometimes waiting line.  This slowed response times and communication with those in the field.  They had everything necessary to share the printer wirelessly they just lacked someone to make it all work.

This is basic IT support, even stuff I can do so I offered my services to TEMA and said if there was a disaster deployment and they needed help I’d be happy to show up and setup their printers and do anything else they needed.  I also indicated I could probably recruit other IT folks who would be happy to serve their friends and neighbors in need.  They took me up on my offer and invited me to a statewide training exercise in Southern Indiana so I could see what this was all about and learn how I/we could play a role.
Muscatatuck Urban Training Center
Since I often get in trouble while traveling alone I took a fellow IT friend along with me.  The plan was for Joe to do all the work while I took all the credit, ended up there was plenty to do to keep us both busy once we got started.

One of the first challenges to helping out was the paperwork.  I filled out tons of forms just to volunteer.  I’ve been to the White House 3 times, 2 of those times I met the President.  It was easier for me to get access to the White House than it was for me to volunteer to serve our state during a time of disaster.  I’ll explain how this will pay off for everyone later.

The second challenge was knowing what to do.  When we arrived, there wasn’t any one person to tell us what they needed.  We had to take initiative and setup things we knew would help everyone out.  This is where IT folks can really improve things as we know what’s possible and we know how to make that happen.  Once we started, it wasn’t long before everyone was asking for our help and even tracking us down so we could not only help our district but others.  Indiana is divided up into multiple Department of Homeland Security districts and each district is responsible for their own IT support.  More on that later too.

We also found that our district was well equipped with gear but not well equipped on how to use it.  They had a satellite internet provider and an access point that could broadcast for 3 miles.  We discovered it barely broadcasted 3 feet so we fixed it.  We also discovered that our district had an unactivated AT&T micro cell.  We worked to activate it to improve communications.  The training center was pretty isolated so we needed all the communications help we could get.  Besides, I needed to keep on top of Twitter.
While this may have been a drill, I found many ways where IT folks could quickly and easily serve their communities in a time of need. 

So my question to you is how would you like to be involved?  Here are some details.
  1. The paperwork is done.  The training exercise required more paperwork than an actual disaster as each person participating in the drill had to have credentials to access the base.  In the event of a real emergency, you would be added to a list of folks allowed into the command center.  Once there you would just identify yourself as IT support from Jonathan Smith at District 4 and get to work.  If a security perimeter has been setup your state issued ID will get you in.
  2. Each district in our state has its own strengths and weakness.  As a result, the state is encouraging them to share resources, including things like IT.  So instead of IT being something owned by each district it would be a shared resource.  This means you could help any district out regardless of where you live.
  3. Be prepared for some rough accommodations.  For the training exercises, we stayed in a hotel.  Were this a real emergency like Henryville we would have slept in tents or stayed wherever available.
  4. This won’t cost you anything.  Even though you are volunteering all costs associated with your travel, meals, and accommodations would be reimbursed. 
If you would be interested in helping please let me know.  I’m creating a list of IT pros from our state or neighboring states that would be available to help.  When there is an emergency, I would be notified by either our district or the Indiana Department of Homeland Security.  I would then communicate with our volunteer group and coordinate getting IT support on site as quickly as possible.  It may not always be me, Henryville happened while I was in Seattle but had we been organized we could have quickly sent folks there that live closer to Henryville than I do and helped serve the first responders and victims.
If you have questions or comments please post them here for all to see.  I’ll respond as best I can.  My dream would be to have IT pros within an hour’s drive of any site in Indiana so when the next Henryville hits we can quickly respond with top quality IT support and show our community that IT folks aren’t just interested in control and power but are willing and able to empower and equip those on the front lines, in some cases literally saving lives.

Thanks for your consideration.

Monday, January 16, 2012

Email from my Boss


Here’s a little peak into my life.  I work for our Senior Pastor.  He likes to think of himself as a savvy tech person despite being just the opposite.  He emailed me recently needing a multi-function printer/copier/scanner/fax device for home.  I recommended one to him and let him know that my dad and granddad bought the same model and were able to set it up without my help. 

He bought one and then sent the tech team the email below.  This email is equivalent to me going to a heart surgeon bursting with pride that I was able to put a Band-Aid on a cut.  Enjoy.



Guys,

By now you've probably heard (I assume this was on CNN) that I successfully installed a device at my house today capable of copying, scanning, printing, and faxing. No kidding--I've been doing all of that and more all day.

2 things I want you to know:

1. Please don't hesitate to ask me any tech question if you come up against a challenge that's too hard for you. We can do it quietly--I wouldn't make a big deal out of it or anything.

2. I don't want this to be a threat to your positions. You guys are still useful for some of the less complex tech issues--so all is well.

Have a pleasant afternoon.

Sent from my iPhone

Wednesday, December 28, 2011

Yes, I'm Still Here

I know I haven't posted much here lately, I find it easier to write in shorter, 140 character segments and only use blogging for longer posts.  However with the increased limit to Facebook and the unlimited limit of Google+ the need to use a blog for longer posts is not as great.

That said I do intend to spend some more time here next year.  I need to find a better way to link the longer posts of Facebook and Google+ with my blog so I'm not posting the same thing multiple places.

I have linked my blog to my Google+ profile so we will see where that takes us. I also need to figure out how to better tie this to Facebook and Twitter. Folks interact differently online so providing a seamless content approach to multiple platforms improves the interaction I can have with folks online, I just haven't figured a lot of that out in relation to my blog.

I'm also working on updating my layout using Dynamic Views and some other cool new Blogger features.  It will also be interesting to see how linking my Blogger account with Google+ provides features to make the content experience richer.

See you in 2012.

Sunday, November 6, 2011

Another Daylight Saving Transition


Here I sit again on the eve of another Daylight Saving Time change having just wandered the house updating the clocks that aren’t smart enough to update themselves.  So between now and 2am some of the clocks are already set to the non-DST time while other clocks are set to the actual real time making the next moment of consciousness completely insane.

I’m constantly amazed at the misinformation surrounding Daylight Saving and why it exists.  First of all, there is no ‘s’ on the end of Saving.  It is not plural.  It is Daylight Saving Time, no ‘s’ but most folks, including those in the media, call it Daylight Savings Time perpetuating the misinformation.

The reasons for DST are also not cut and dry.  It isn’t for the school kids nor is it for the farmers.  The reasons and misguided perceptions that led us down the DST path are well defined in 2 books. Spring Forward: The Annual Madness of Daylight Saving Time and Seize the Daylight: The Curious and Contentious Story of Daylight Saving Time are both excellent reads and do a great job clearing up the mystery.

My passion against DST began years ago when our governor wanted our state to begin observing DST.  I’ve lived in Indiana for most of my life and our great state for the most part didn’t bother to observe the non-sense.  Some of the counties up by Chicago and some down near Cincinnati did to try to make things easier for their residents but for the most part most of Indiana stayed on the same time year round.  Working in IT this made things easy, as our clocks didn’t have to be changed twice a year.

At hand was the issue of confusion, as no one knew what time it was during what part of the year in what part of our state.  To make it easier our governor pushed for the entire state to be on DST so at least you knew what time it was where as it was the same year round.  Our state is still split with the counties by Chicago observing Central time while the rest of the state observes Eastern Time but at least it was consistent.

I personally met with our governor and several of our local legislators to express my objections to DST however, despite my best efforts in April of 2006 DST was turned on for Indiana.  This provided numerous technical challenges with scheduling systems and other calendar based databases that were not coded to observe DST so a lot of work had to be done to make things work, which is one of the key reasons I opposed it.

Then to add insult to injury the federal government extended the DST observation period by 4 weeks starting in 2007 so we had to make it all work one way in 2006 and then change it up again for the extended dates in 2007 doubling my disdain for DST.

So as we sit on this eve where I wonder what time it really is I hope you have enjoyed this reflection of how we got here.  Additional posts pertaining to this crazinessare available here.

I hope you have enjoyed fooling yourselves regarding what time it is as much as I have.

Until the second Sunday of March………

Monday, October 24, 2011

iPhone 4S Battery Life

A quick search of the internet reveals no shortage of people expressing dismay with the battery life of their new iPhone 4S devices running iOS 5.  I too have joined the fray and expressed some frustrations with the lack of battery life of the 4S.

My iPhone 4 had tremendous battery life.  My typical iPhone day starts when I take it off my bed side charger between 7 and 8am and ends around midnight.  My iPhone 4 would typically be around 70% with normal usage at the end of the day.  The only times I really ran my batter down to the 30% range was when traveling and off WiFi and uploading a lot of pictures using spotty 3G service.  Otherwise the battery life was outstanding.

My 4S however is usually around 25% when I end a normal day - a huge drop in performance and no where near what Apple promised.  If I have any variables now to my normal daily schedule my battery buffer is only 25% before I run out of power.  

One of the things I've always held of my Android friends is that my iPhone battery lasted a long time and they all would agree the iPhone had the better battery, that is until the 4S.

I've invested fair bit of time trying to figure this out but have determined there isn't anything I can do.  I've experimented with all sorts of configurations and with no luck.  So here's what I suggest you do if you too have a 4S and the battery life is disappointing.
  1. Stop wasting time on it.  Just use the phone and stop tweaking the settings in a futile attempt to resolve the problem.  There are too many variables and current evidence suggests it isn't your issue anyway.  You probably have it configured fine, just like you are probably holding it fine too.
  2. You are not alone, if you do find someone who posts their 4S has the same battery performance as their old 4 did please let me know.
  3. For most of us the battery does last the entire day and for me that lets me get my stuff done.  It is just frustrating that compared to what we had before the latest and greatest appears to be under performing.
  4. Turning things off will eventually turn the iPhone into an iPod.  I'm going to use the phone and the features I bought it for and until this gets fixed keep a charger handy.
  5. My iPad is also running iOS 5 and while it's battery life appears affected too it is not as great.  Typically I can get several hours of use out of my iPad on the previous iOS version and only drop around 15%.  Now I'm dropping around 30% but the iPad holds it battery life better when in standby then the iPhone does.
While I don't like this I intend to be patient and wait this one out, with a charger close by.  My guess is the engineers at Apple, who are much smarter than I am, will figure something out and resolve this problem soon enough for us all to go back to bragging to our Android friends that we again have superior battery life and superior devices.  Until then welcome to the bleeding edge of technology.

Saturday, October 22, 2011

iCloud Exemplifies Technology Short Comings


I’m a firm believer that technology should be designed to make our lives better and easier, not more complicated.  With the release if iCloud last week I’ve been working hard to figure out how it can help improve my personal use of technology but also be used in our enterprise.

Anytime I can use technology to automatically keep all my access point current then I consider it a win.  For example, we have an Exchange server, which allows me to keep my email, contacts, calendar, and tasks updated and automatically synced between all my access devices.  For me that is an iPhone, iPad, laptop, and desktop.

One issue has been bookmarks.  I like to keep my bookmarks synced between my devices so if I need to remote into an appliance on the network I can do that easily without having to remember an IP address.  I used to do this using Live Mesh however that only did my laptop and my desktop.  Live Mesh also failed when we started redirecting profiles for Windows 7 users, which included Favorites.  Live Mesh is not able to sync a redirected folder or any network based folder so it broke and stopped working.

I was hoping iCloud would be the solution to my problem but it isn’t, as iCloud also can’t sync to files on a network, which would include any folders you redirect.

I think this is a major failure of technology companies.  The argument is probably that these features are for home users to keep things in sync and not for those of us who use technology both at home and at work.  How short sighted can you get?  I’m sure I’m not the only person on the planet who thinks using iCloud to keep my bookmarks in sync between multiple devices, including those on an enterprise network they may have redirected folders and network based storage is a good idea.  Why cut your market share in half here when from a purely technology perspective how hard can it be?

My work around to being able to use iCloud at work was to ask our IT guy (me) to exempt my profile from redirecting the Favorites folder.  That allowed iCloud to work and work beautifully – much better even than Live Mesh ever did.  Live Mesh would replicate files but you lost icons and sorts.  iCloud perfectly mirrors what you have including custom sorts and icons.  I was able to exempt my policy through a little GPO magic which would allow me, if I was so included, to provide this same service for others who might want to sync their Favorites between their work machine, home machine, and iDevices.

I also did an extensive internet search to see if anyone else was having this issue and to my knowledge, I’m the first person to post that:
  1.  iCloud will not work with redirected folder.  Period.
  2.  iCloud syncs better than Live Mesh.
  3.  GPO can be used to allow users to work around this limitation while still maintaining a backup of their Favorites using roaming profiles.
Maybe the genius’ at Microsoft or Apple will catch wind of this and figure out a way to open up their sync applications to work both on and off corporate networks thus helping even more people to enjoy their products.  Why make technology harder than it has to be.

Saturday, October 15, 2011

The Island of Google+


Well, here we are still marooned on this island. I'm ready to take the next boat out of here. Google+ usage is plummeting and Google has even admitted unless they get some sort of integration running then time is running out on this service.

People don't want 3 platforms to manage. Facebook and Twitter at least have their own built in levels of integration and if you don't like that then there are lots of apps that can help you post to both and manage both. Google+ has none of the above relagating them to mostly uselessness.

An interesting survey was taken at a NASA HQ Tweetup I was at on Thursday. Over 75% of the room said they use Google+ but almost 100% of those who said they use it said they didn't like it because it was all by itself.

If Google doesn't get with it quickly Google+ will become the next abandoned internet playground. MySpace anyone?

Tuesday, October 11, 2011

HootSuite’s Achilles’ Heel

At long last, I have finally figured out why I can’t post to Facebook reliably from HootSuite. It took some doing to figure that out. You can read about it here, be sure to view the comments as HootSuite responded multiple times to my post about this issue.

HootSuite is a cloud-based service meaning the software and processes happen on their servers. This is one of their selling points because you don’t have to install the software on every machine but can access the software and data through the internet. The one catch is the software doesn’t update the data. If you make a change to your streams on your iPhone, those changes are not automatically reflected in your other apps or platforms. Perhaps they will get there someday.

The issue with this approach in regards to Facebook, as pointed out in the comments from my last post on this is that all traffic goes through HootSuite’s servers and is viewed by Facebook as a single connection. As a result, if there is too much traffic going to Facebook then users are blocked.

Here is what HootSuite posted on my previous blog post:
When people communicate through HootSuite to Facebook, they're going through a centralized server that parses the API calls. If Facebook hits a certain limit (we don't know what this limit is) from a certain profile, they will hit "the wall" so to speak -- and will be unable to send messages to Facebook until a certain time.

When people install a client like TweetDeck on their computer, they're not going through a centralized server. Rather, their computer is communicating directly with Facebook's API. To be frank, they still are being ratelimited, but the results may be skewed due to not communicating through a centralized server.

The advantage of parsing through a centralized server is that, no matter where you are in the world, you can log into HootSuite and know that the same messages you have scheduled will be visible in your Publisher queue. Hence, there is no need to install HootSuite on multiple machines since HootSuite is a service that is offered "in the cloud".
That isn’t well documented anywhere that I can find on HootSuite’s support and help sites.

To me this is a major issue as my reliability of use is directly affected by how much all the other users are posting.

I can think of several programming fixes that would address this and I hope HootSuite spends some time figuring it out. Until they do, I will still have to use TweetDeck as a backup for when I’m limited in posting to Facebook through no fault of my own.

Friday, October 7, 2011

HootSuite Support Issues

I recently posted a comparison of TweetDeck vs HootSuite.  Here is an update to that post.

I've been having issues with posting to Facebook multiple times from HootSuite.  As you know I tend to post a lot when I'm at various events.  A few weeks ago I was at the launch of the GRAIL space craft at Kennedy Space Center.  I was posting a lot and kept getting errors when posting to Facebook from HootSuite.  I could post to Twitter fine but not to Facebook.  It appeared that Facebook would only allow me to post so many times in a row and then it would block me for a certain period of time.

I only had this issue with HootSuite.  From TweetDeck I was able to post to both Twitter and Facebook as many times as I wanted in as short a period of time as I wanted without issue.

I'm a HootSuite Pro user due to the number of accounts I manage so I'm paying for this service.  That also means I get support.  They closed my first ticket on this issue without a resolution so I opened it up again.  Below is what they said.  They basically repeated themselves and said it isn't there fault despite the fact that this only happens with their app.

In the mean time when I'm doing a lot of posting, as I will be doing next week at the White House, Capitol Hill and NASA HQ I will probably have to use TweetDeck so that I can post without getting blocked.

Thoughts?



Support Ranger, Oct-07 10:49 (PDT):
Hi Jonathan,
We do know that this is a result of Facebook's rate limiting. At the moment, we do not know what the exact amount of posts that triggers the rate limiting, but we do know this occurs. Do note that the rate limiting is not result of using HootSuite, but it is a result of sending a certain amount of messages to your Facebook profile.
As Facebook's API is not something HootSuite controls, we can not adjust the amount of messages you are able to send within a certain period of time.
At this time we suggest that you reduce the amount of Facebook messages you send out in a given period of time, and space out these posts in longer increments.
Thank you for using HootSuite,
IB


Jonathan Smith, Oct-05 17:21 (PDT):
Thanks for the response and confirmation that Facebook has a limit but isn't public about what triggers it. That is very helpful.
However that doesn't explain why HootSuite gets blocked but I can switch over to TweetDeck and get my messages to go through just fine. If Facebook has a limit I would think it would apply to all apps using the API and not just to HootSuite so once my account was blocked from posting via HootSuite that same block should apply to TweetDeck if it is a function of the API. I have never had an issue posting in rapid fire fashion via TweetDeck.
Again, I appreicate your response and that does help but in some ways it creates more questions than it solves. Does TweetDeck us a different API that is not limited?


Support Captain, Oct-05 16:55 (PDT):
Howdy!
Facebook does rate limit the amount of posts you are able to send during the day. At the moment, we do not know what the exact amount of posts that triggers the rate limiting, but we do know this occurs. Do note that the rate limiting is not result of using HootSuite, but it is a result of sending a certain amount of messages to your Facebook profile.

If you would like Facebook to give you further insight into this matter, please visit Facebook Help Center:
http://facebook.com/help
Do note that because HootSuite does not build Facebook's API, we can only provide service as is.
Thank for using HootSuite!


Jonathan Smith, Oct-05 16:38 (PDT):
It doesn't appear that I'm communicating effectively as I've answered all these questions before. Let me try to sum up what I've already said in the tickets.
1. I can post to Facebook, it just stops working when I post 3 or 4 times in a row and then I have to wait an unspecified amount of time before I can post again. So when I travel and am posting frequently it fails for periods of time after 3-4 posts in a row, within a minute of each other. To get around this I have to use TweetDeck which allows me to post over and over again with out issue.
2. The error message is just a red bar that says Trouble Sending to Social Network. When I send to Twitter it always works but when I send too many times in a row to Facebook I get this. After waiting for an unspecified amount of time it lets me do it again but after a few in a row it stops. The only error message is Trouble Sending to Social Network, no details or anything.
3. It seems to me as though HootSuite has a limit on the number of times you can post to Facebook within a time period and once that is violated it makes you wait for an amount of time before you can post again.
4. On a normal day I post to Facebook 8-10 times but they are not in a row. When traveling and at events i'm covering I'll post back to back to back posts and that is where the problem appears.
5. I have done everything asked of me in the tickets to try to solve this. I believe this to be a HootSuite problem that needs corrected. Resetting my account yet again or disconnecting from Facebook and reconnecting yet again won't solve this as I've done that and the problem keeps happening. Facebook states they have no limits that would cause this and I should check with my vendor.
I apologize for being so blunt but I hope you can understand my frustration - especially when the ticket is marked closed and no solution has been provided.


Support Ranger, Oct-05 12:29 (PDT):
Hi Jonathan,
Are you still unable to post to your Facebook account?
Are you seeing any error messages in your Facebook Pending stream? Are you seeing any red messages at the Past Scheduled section of Publisher? If a message has not been sent, there should an explanation in both views for why this is the case.
Thank you in advance.
IB


Jonathan Smith, Oct-05 12:18 (PDT):
This reqeust was closed but I don't see any reason why it was closed. I have not had the problem lately as I haven't been posting as much however next week I'll be traveling again and posting a lot so I need to know that my paid HootSuite app is going to work and reliably post to both Twitter and Facebook every time. Otherwise I'm going to consider cancelling my paid account and using TweetDeck. Even though it is lacking in featurs it relaibly allows me to post to both Twitter and Facebook all the time regardless of how many posts I make.
It is a bit frustrating that I did everything you reqeusted, no resolution was made available, and yet the ticket was closed.

Thursday, October 6, 2011

A TSA Experiment

Next week I’m going to try an experiment with the TSA at the Indianapolis International Airport. I travel frequently and as you know from reading this blog, I’ve had many unique experiences with the TSA.

I’m traveling to Washington, D.C. for 3 events. First, I’m attending a Tweetup at the White House for the arrival ceremony for the President of South Korea. South Korea is the most wired and connected country in the world. I’m looking forward to learning about how other cultures connect via Social Media. Attending the arrival ceremony on the South Lawn will also be cool.

Second, and my dad will be joining me at this part of the day, we are meeting with Senator Coat’s office from Indiana for a tour of the Capitol and gallery access to watch both the House and the Senate in action.

Finally, our day ends with a NASA Tweetup event at NASA Headquarters with the crew of STS-135, the final shuttle mission. I saw STS-135 launch and am looking forward to meeting the crew.

One of the biggest hassles with traveling is taking my pocketknife with me, especially as I rarely check a bag. I feel lost without my Leatherman Micra. I’ve even had to mail it to myself a few times but for the last 15 years I’ve been able to hold on to the same one. The Micra can’t travel on planes because it has a small knife blade.

Leatherman Style PS

The good folks at Leatherman make a TSA approved device, the Style PS. My dad, who you can follow on Twitter @4faraday found this and suggested I get one since I fly frequently. 

When we found out we were going to DC together he suggested I buy one. If I can get it through the TSA then he will buy one. If it is confiscated then he will buy me another one. Deal and game on.

So, next week I will be taking this device through the TSA checkpoints at IND and then again at DCA on the way home. According to the online reviews, folks are able to get this device through as it is fully compliant with TSA requirements – to see how my luck works out be sure to subscribe to this blog.

I haven’t decided if I’m going to just put it in my bag and see if it is flagged and examined or if I’m going to put it in a bin on its own to see if the TSA is familiar with it. As a backup, I do plan to have the website printed out to show them should any issues arise. Part of me hopes I don’t have to use the print out, part of me does. Stay tuned.